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Healthcare Administrative Associate, Carilion Family Medicine - Vinton

Job Summary

Empower physicians and other clinicians to remain as productive, effective, and efficient as possible. Ensure a positive patient experience. Realize your most important career aspirations with Carilion Clinic. Offering career stability, extensive training, and real advancement opportunities, our community-based healthcare network includes seven hospitals, multi-specialty physician practices; and affiliations with prestigious academic medical institutions.
Based in Roanoke, Virginia, we inspire optimal health through compassionate care, medical education and research, and neighborhood outreach. Join our award-winning organization, and learn how collaborating with a regional leader cited for clinical and workplace excellence can enhance your future.

The Healthcare Administrative Associate position is accountable for performing four of the core job responsibilities (patient registration, patient scheduling, switchboard/phones, patient check in process, patient check out process, and/or medical record maintenance) in addition to basic front office workflow functions vital to the effective and efficient functioning of the medical practice, clinic, and/or department.

Minimum Qualifications

Education:High school diploma or GED required. Associate Degree or continued administrative education preferred.
Experience: Minimum of two years prior experience in a physician office/medical office, data processing and/or with multi-line telephones preferred. Previous registration and/or medical insurance experience preferred.
Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task essential.

Our Values

Below are our core values that we strive to embody and expect of all our team members:
CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.

Courage: Doing what s right for our patients without question.

Commitment: Unwavering in our quest for exceptional quality and service.

Compassion: Putting heart into everything we do.

Curiosity: Fostering creativity and innovation in our pursuit of excellence.



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